Marketing and Sales

VRTO offers a booking platform for community-based tourism sites in Vietnam, design of responsible tours and packages for individual tourists and groups, handling of requests from prospective guests and tour operators, ensuring adequate revenue from tourism and high added value, creating access to international markets, representing CBT projects at international tourism fairs and organizatoin of FAM-trips for tour operators and other DMCs.

We are offering tour services in Bac Ha, Cao Bang, Ha Giang, Hoang Su Phi and Nam Dinh.

Bac Ha

Cao Bang

Ha Giang

Hoang Su Phi

Nam Dinh


We offer training material and tools for the development of responsible tourism for local communities and other interested parties (e.g. tour operators, travel agencies, tourism projects, development organisations, etc.). All VRTO coaches and teachers have been trained in learner-centered teaching methods and have practical experience in the tourism business. VRTO cooperates with organizations and individuals in education as well as with tour operators to enrich the contents of the trainings offered and to continuously build the capacities of its staff.

The training modules provided by VRTO include:

This is a 3-day participatory training with an active learning method which enables local participants to fully understand the CBT concept, CBT market segmentation as well as CBT development approach and process. The course can be shortened to 2 days depend on your request and training scope.

This is 5 to 6-day intensive training that will help participants to fully understand homestay and hospitality concepts, homestay models and its standards, the development of homestay, market segmentation and homestay operation skills.

Homestay and Hospitality Responsible Tourimsm Ha Giang Vietnam Dinh Minh ChienCRED55

This 5-day training about local guide services will help participants to understand different tourism concepts, travel motivation and interests of tourists, role and tasks of local guides as well as teaching them group leading, communication and interpretation skills. Participants will have chance to practice leading and guiding for groups.


This is a 3-day training on hosting moto-taxi services for both international and domestic tourists. Participants will learn about basic concepts of tourism, tourists, travel motivation of tourists, communication with tourists, tasks of drivers such as safety and security.

Tour Driver Photo Credit Nam Nguyen Vietnam Responsible Tourism in Hoang Su Phi Ha Giang Vietnam

2 to 3-day cooking training courses can be offered upon request. Our experiences chefs will teach how to design menus for different target markets by using the available local food supply. Participants will have the chance to practice their cooking skills during the course.



All staff at VRTO and their partners have up to 20 years of experience in tourism development, tourism marketing, development projects and are also members of several tourism networks nationally and internationally. We can offer qualified consultancy services in following fields:


Identification of potential CBT sites, Strategies for CBT development, Development of proposals for Responsible Tourism projects, Implementation of Tourism projects and strategies.

Destination Management

Design and implementation of events, activities, tours, transportation and program logistics.

Destination Promotion

Promotion of CBT destinations on national and international level, generating of market share, handling of requests from multiple interested parties.

Quality Control

The setting of quality standards for all offered services and homestays and a sound governance system for monitoring and evaluation.